The #1 Choice For Doc Prep Merchant Services.
- Instant Online Quote. When you submit your application, you’ll get an instant price quote to DocuSign. No offline paperwork, no faxes, no waiting.
- Industry Minimum Pricing. You will automatically receive Industry Minimum Pricing in your online quote. No more frustrating haggling with sales reps.
- USA-Based Customer Support. When you call or email, you’ll always speak to our friendly support team, based in Houston, TX.
Doc Prep Credit Card Processing
Why We Proudly Serve Document Preparation Merchants (Even If Most Processors Don’t)
Most merchant services providers do not accept businesses operating in the doc prep industry for two reasons:  document preparation businesses face significant chargeback vulnerability, stemming in large part from customers who are either attempting to get the service for free by charging it back on their credit card (so called “friendly fraud”), or from customers who are attempting to circumvent the company’s refund policy due to their dissatisfaction with the service provided, and  because the underlying documents prepared or services rendered may be regulated, ensuring a credit card processing applicant is complying with the appropriate regulations requires that that the credit card processor engage in extra underwriting due diligence. Due to these two reasons many credit card processors simply decline to offer merchant accounts for the entire doc prep industry.
Soar Payments, by contrast, has proudly offered merchant services to the document preparation industry since its inception. Our extensive relationships with credit card processors and sponsor banks who have the capability to underwrite regulated industries, combined with our integration of fraud and chargeback fighting technology, uniquely positions Soar Payments to provide low cost reliable merchant accounts for doc prep related businesses.
Questions? Call Our Team: 1 (888) 225-9405
Types Of Doc Prep Merchant Accounts
A retail merchant account enables your business to accept face-to-face credit card payments from customers via a traditional credit cad machine or point of sale system.
Ideal for doc prep businesses operating in a storefront or retail setting, typically retail accounts are the least vulnerable to fraud and chargebacks and therefore are priced lowest.
A mobile doc prep merchant account allows a business to accept face-to-face payments via a credit card swiper that attaches to a mobile phone or iPad.
Ideal for businesses that operate outside of a traditional storefront, but who still primarily accept in-person payments, such as at conventions, conferences, or on location with the customer. These accounts are priced similarly to retail as they have lower fraud and chargeback risks.
A virtual terminal merchant account enables your business to accept payments over the phone, via mail, or with a laptop (without needing outside equipment)
Commonly called payment gateway accounts, these are the most common type of document preparation merchant account, as they enable businesses to accept payments over the phone. Due to increased chargeback and fraud risks, Soar Payments offers integrated fraud and chargeback prevention technology with these merchant accounts.
Document preparation related businesses that sell products and services online need an eCommerce merchant account.
Our eCommerce merchant accounts integrate with most major website platforms and payment gateways, making setup simple. Due to this payment type’s vulnerability to fraud, we offer integrated chargeback and fraud technology with these accounts.
Frequently Asked Questions
What types of document preparation industry businesses do you accept?
Soar Payments accepts a wide range of retail, virtual terminal, eCommerce and mobile-based businesses related to doc prep. These include:
- Student Loan Doc Prep, wherein companies prepare application forms for student loans or filling out student loan forgiveness and loan consolidation applications.
- Legal Doc Prep, in which the service provider assists in the completion of basic legal forms such as Wills, POAs, etc.
- Business Doc Prep, where the company completes basic business documents such as application forms, payroll forms, contracts, etc.
- Personal Identification Doc Prep, wherein the company assists in the completion of work and travel visa applications, other visa applications, and other documents similar thereto.
Does Soar Payments help me setup my merchant account?
Yes. Should you choose to accept retail or mobile payments, your credit card processing equipment will be preprogrammed with your doc prep merchant account’s information, so accepting payments is plug and play. As is more common with document preparation businesses, should your business choose to accept virtual terminal or eCommerce payments, we will provide you with an easy to use payment gateway web page and username and password to accept payments over the phone, and for eCommerce, we’ll pre-integrate your merchant account with your preferred payment gateway, so you can simply copy and paste the login details into your website’s shopping cart.
What chargeback and fraud protection technology do you offer to protect my business?
We offer all merchants a full-array of fraud and chargeback prevention tools. Because doc prep businesses face unique risks, however, we offer an industry specific solution.
Specifically, it is important for document preparation businesses to be able to identify the individual actually making the purchase, and ensure that they are the legitimate owner of the credit card. And secondarily, they need a system to tie the terms and conditions of the product or service to the purchase, so that the customer cannot later claim that they were unaware of the terms and conditions. We offer doc prep businesses a specialized payment gateway, which uses number of metrics (IP, wet signature, etc.) to identify the actual identity of the purchaser and match them to the credit card, and which also incorporates the terms and conditions into the purchase itself. Finally, for those chargebacks that still do occur, we offer chargeback alerts, to provide the doc prep business with notice of an impending chargeback and provide a window to initiate a refund and simply stop the process, as well as integrated chargeback fighting technology, so that they can effectively outsource the fighting and winning of illegitimate chargeback disputes.
How Does The Application Process Work?
Step 1. Apply Online
Complete the online application process (it takes 5 minutes). Click here to begin.
Step 2. Get An Instant Quote
You’ll instantly receive a quote with Industry Minimum Pricing to DocuSign.
Step 3. Start Accepting Payments
Our Houston based Customer Support Team will help you get set up, fast and easily.
Click Here to Apply Online Now. It takes about five minutes, and you’ll receive an instant price quote to DocuSign.